Bolton Construction & Service, LLC
Review Summary
- Positive: Technicians Eric and Kenny were praised for their professionalism, timeliness, and quality of work on sink, toilet, and home project assessments. David is highly recommended for his knowledge, efficiency, and successful installs. Reese is consistently praised for his professionalism, boiler expertise, and knowledge. Generally, customers appreciate the friendly and communicative service.
- Negative: One customer reported a negative experience with water heater replacement, poor communication, and refusal to service prior work. Another customer reported extremely high prices, poor customer service, and issues with water heater repairs and temperature regulation, along with concerns about technician knowledge and warranty issues.
- Mixed: One customer reported satisfactory service, timeliness, and professionalism.
Reviews
View All on Google4.8
(188 reviews)
Kevin Mills
November 14, 2024
Eric and Kenny were great! On time, professional, and they did great work in assessing what caused us an extreme water bill and then repairing our sinks and toilets. They also helped us understand how we can complete some home projects we are considering for our stove and outdoor grill. Give Bolton a call if you ever have plumbing needs!
Tom Beaulieu
Our water heater died last winter. I called Bolton because they had installed the heater 10 years prior. I sent Bolton pictures of the unit and they came out 1 day later than they originally committed. Once on site they refused to replace the heater and would not explain why despite repeated attempts on my part to get an answer. I found it very unprofessional that they would not service their own prior work. I do not recommend Bolton.