Bolton Construction & Service, LLC

Eric and Kenny were great! On time, professional, and they did great work in assessing what caused us an extreme water bill and then repairing our sinks and toilets. They also helped us understand how we can complete some home projects we are considering for our stove and outdoor grill. Give Bolton a call if you ever have plumbing needs!

Our water heater died last winter. I called Bolton because they had installed the heater 10 years prior. I sent Bolton pictures of the unit and they came out 1 day later than they originally committed. Once on site they refused to replace the heater and would not explain why despite repeated attempts on my part to get an answer. I found it very unprofessional that they would not service their own prior work. I do not recommend Bolton.

The servicemen arrived promptly. We advised them of any concerns since our prior maintenance service and they assured us they would review. They were professional yet friendly and completed the work timely and to our satisfaction

David is an extremely knowledgeable, professional, and efficient plumber. He has helped with two new toilet installs, an outside spigot, and several other things. When I use Bolton, I always ask for David. Very happy with the service!

Worst service company in the area!! Absurd prices and even worse customer service. Charged over $2K for a water heater replacement when we only needed an anode rod replacement. Only agreed because we had a maintenance plan and provided a 10-year warranty. Valve went out around one year later. The second valve started leaking about a year after that. Was charged over $300 each time. The pressure relief valve started leaking the next day after the second valve was replaced. Charged over $100 to replace it. Claimed it wasn't under warranty, but didn't leak until they messed with it when bleeding the tank. Still refused accountability. Their response was "plumbers are expensive." About 6-8 months later the water temp was 150° on the setting for 120° and never got over 135° prior, and the setting was never adjusted. Had to turn it down to the lowest setting to get 120° because it was scolding hot, and it still reaches a high temp of 135°. The technician for the gas company said that I needed to have them replace that valve because it's faulty. He also mentioned how they left the gas lines wet from the leak solution that will corode the fittings. They came out for 15 minutes, took a temperature reading, and said that will be another $200! Of course the reading was 115°, and "not doing it now" because I turned it to the lowest possible setting to avoid burns. Plus the tank had not been running in for a while before the temp was measured. Questioned the ridiculous charge (no repair was even attempted, and literally spent 15 minutes just taking a temp of the water), and they connected me with Brian Wood. Guy is a real jerk with no customer service whatsoever. He said to find another company. I'm glad I didn't go with them for our HVAC system replacement. Their quote was the highest out of more than 7 estimates, and they didn't even include installing new ductwork as the others did, and when I asked for a new quote with ductwork (which we asked for in the first place), they never even responded. The company that I did go with has come out a couple of times to correct a few minor issues and never once asked for additional money. These guys would have charged every time and don't stand behind their work. All they care about is how much they can milk their customers for. The technicians they sent out are young apprentices with tons of misinformation. One told me a yellow flame on a gas burner is normal. Any good technician will tell you it should be blue, and they were even questioning each other on the second repair. They didn't even know how to test the gas pressure in the line. Had to get the gas company to come out. When I asked what the code is for the temp setting, they responded that they can't leave unless it's 120° or less. Well, it was 135° consistently after they left the last repair, and now it's 150° on the same setting, There are 4 more higher setting positions. I'd hate to see what the temp is at on those settings! Stay away from these overpriced clowns! Obviously, they don't care about residential service because they have commercial contracts. At least send quality technicians if you're going to be the highest price in town.

I've been using Bolton's for years. They've replaced both my HVAC units over the years. This visit by them was to perform my annual heating system checkup. I was given a time window of when I could expect them. The fellow called when he was about 20 minutes away, which I like. Two fellows showed up, introduced themselves and I showed them where my 2 heating units were. They went about their business, checking and testing things out. They turned off the lights when they were finished in an area, which I liked. I usually have to go and turn them off after workers have left. When they finished, they filled me in on how everything was, did their paperwork, had me sign and were gone. They were very friendly, socialable guys. A very good experience, as usual.

Reese is outstanding! I have written a letter to the company praising his professionalism and I hope that he has received it. He is a fantastic professional and we are thankful

Reese is great! He knows his way around boilers (not many companies do). Professional, courteous and very knowledgable. I highly recommend Bolton.